Julie from Owens Organic Roaster

Overview of the Problem:
Owens Organic Coffee wanted to achieve SALSA accreditation as part of its long-term growth strategy while continuing to maintain high food safety standards alongside its organic and fair trade commitments. However, as a small team, the process initially felt overwhelming and difficult to navigate. The business was unsure where to begin with implementing the required food safety management systems, documentation, and compliance procedures needed to achieve accreditation within a realistic timeframe.
The Results
Beacon Compliance carried out a full gap analysis and created a structured six-month plan to guide the business through the SALSA accreditation process. Ongoing technical support was provided throughout the journey, including practical guidance, document templates, food testing contacts, and organised compliance systems to simplify the process.
As a result, Owens Organic Coffee successfully completed its first SALSA audit within the planned timeframe and now operates with a comprehensive food safety management system in place to maintain ongoing compliance and support future business growth.
★★★★★
"Hi, my name is Julie and I'm the Operations Manager at Owens Organic Coffee in sunny Devon. We operate a custom-built coffee roastery and have been trading here since 2018. Attaining SALSA accreditation had been on our radar for quite some time as part of our growth plan and we obviously wanted to ensure we continue to achieve compliance with food safety management and maintain our organic and fair trade status during this period of growth and change.
I didn't know quite where to start to be honest and the thought was quite daunting initially as we're quite a small team and that's where Beacon Compliance came in.
Beacon came to site and undertook a gap analysis so we could set a time scale for completion which was agreed at six months.
We were provided with technical support in the form of a chief who was fantastic and led me through each section of the food safety management system. As well as providing technical advice we were given document templates, contacts for food testing and a smart index folder to keep all the documents filed safely and a chief also administered the online folder for me.
As a result we now have a comprehensive folder of policies and guidance to follow to ensure we maintain SALSA compliance. Our first audit took place recently as planned six months after we started the journey and it went really well. A chief was on site to support which helped to alleviate all my stress.
So in conclusion I would highly recommend Beacon to any business who require compliance support and are looking to bolster their existing framework and grow their business."




